Terms & Conditions
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Soleil Industrial Inc. may collect and use Users personal information for the following purposes:
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Soleil Industrial Inc.
600-1285 West BroadwayVancouver, BC V6H 3X8
This document was last updated on November 26, 2015
Your subscription policy will auto renew itself 30 days after your initial purchase. Any cancellation received at least 5 days prior to the subscription renewal date will be effective immediately.
Initial Subscription Sign Up Date: March 5
Next Subscription Charge Date: April 4
Last Day To Cancel: March 31
Cancellation after March 31 will result in the billing of the current cycle, and will be effective for the next cycle. This is because your subscription is sent out 5 days prior to the subscription charge date. Once we shipped the goods, we will not be able to recall it.
Your satisfaction is very important to us – we want to make your online shopping experience as pleasant as possible. All merchandise is inspected prior to shipping. In the event that there is a problem upon receiving of any order, please contact us to resolve any issues.
Returns or exchanges must be authorized by Golden Tea Leaf within 10 calendar days of receiving your purchase. All perishables candies, loose leaf teas, and any types of powders (ginseng or chaga) cannot be returned, and can only receive full or partial store credit. Merchandise must be in original condition and packaging for a return. We cannot accept any opened packages.
Customers are responsible for any shipping fees when returning item(s). Pending inspection of the returned product, Golden Tea Leaf will issue a credit (minus original shipping and handling, if applicable) to the original credit card used to purchase the products.
All sales items (ie. coupon discounts) are final and non-refundable or exchangeable. Please send all further inquiries to firstname.lastname@example.org.
Please note: We do not accept freight collect shipments.